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Knowledge base
General
FAQ
0
Getting Started
1
How To Create an Online Ordering Account
Zuppler Menu Types
1
Visual Branded Menu
Working with your account
Billing
2
All About Chargebacks
Where is the refund for my canceled order?
Working with your Menu
3
Menu Specials
Items With Different Size Options
How To Setup Your Menu To Create Your Own Pizza With Toppings
Branding and Customization
2
How you can make your online ordering menu visual
Different options for your online cart
Managing Your Online Ordering
3
Managing Your Online Ordering
Managing Your Online Ordering During Your Peak Hours
Ordering Options
Promotions, Discounts, etc.
4
Discount Overview
Discount fields
Discount Types
Setting Up a Discount
Delivery Setup
4
Tipping Your Drivers
Creating Your Delivery Rules
Setting up Contactless Delivery
Setting up Curbside Service
Setting Up Your Catering Concept
1
Setting Up Your Catering Concept
On-premise ordering
0
Customer Connect
5
1. Get Started
2. Standard Workflow features (Part 1)
3. Standard Workflow Explained (Part 2)
4. Curbside Order Flow Explained
5. Workflow History, Notifications & Order Action Logs
Hardware Troubleshooting
ZET printers
1
ZET Printer Troubleshooting
Tablet/OrderZupp
1
Basic troubleshooting for the Orderzupp app (version 1.0)
How To.
Discounts and Loyalty
1
How do I enable customer discounts?
Getting your orders
6
How do I confirm orders via SMS?
How does the Orderzupp 2 Android app work?
How do I receive and confirm orders on my InStore POS?
How can I confirm my Fax orders with an automated phone call?
How can I confirm my Email orders with an automated phone call?
See all 6 articles
Menu and Restaurant Configuration
5
How do I pause my Online Ordering?
How do I change menu item names, descriptions or pricing?
How do I remove the delivery option?
How do I add a modifier to a menu item?
How do I pause an item on my menu?
The Customer-Service web app
0
PRODUCT MANUAL
Discounts
4
DISCOUNT SETUP
PROMO DISCOUNT
FIRST TIME USER DISCOUNT/ Min Order Quantity
DAYS OF THE WEEK DISCOUNT
Order Times
7
Scheduled Order Time
Preparation Time
Peak Hour Management
Kitchen Close Time
Cut Off Settings
See all 7 articles
Dietary Preference
1
Dietary Preference
Delivery
2
Managing Your Delivery Window & Delivery Time
Default and Minimum Tips
Order Settings
2
Require Cross Street
Display Sold Out
Saving My Order
1
Saving My Order
Cart Versions
1
Cart Versions
Menu
18
1. Menu and Specials
2. Adding a Specials Menu
3. Adding a Menu Category
4. Adding a Menu Item
5. Adding back the removed size of an Item
See all 18 articles
Connect to your POS
10
Caterease Setup
Revel Setup
Pixel Setup
Clover Setup
Upserve Setup
See all 10 articles
Options for your Website Online Ordering
1
Options for your Website Online Ordering
Virtual Catering Assistant
1
Virtual Catering Assistant