The menu sync modes are crucial in determining how the system interacts with the menu data from the Point of Sale (POS) system. These modes decide what menu updates you need to make on the POS and what all can you update in the Zuppler menu manager.



Locked

In this mode the menu is managed strictly within the POS system. This includes all changes like adding or removing items, adjusting prices, managing item availability, and altering names. If the POS system is capable of sending additional details like item descriptions and images, these too should be updated in the POS. Please check the table below to see what all menu aspects does your POS send to us. Those edits will be locked in our menu manager and you need to update those in the POS. You can still update information in our menu manager that your POS does not pass along with the menu. This is the preferred mode.



Unlocked

Modifications to the menu, such as updating names, descriptions, images, priorities, and modifier dependencies, will be managed through the Zuppler menu manager in this mode. Updates won't reflect on the online ordering menu if you update the aforementioned information in your POS, all of that needs to be updated in the Zuppler menu management sytem. However, if you need to add new items, 86 or remove items, and update prices on the online menu you need to do it on your POS.


Mapped

The online ordering menu is built and managed completely in the Zuppler menu manager. The system will try to automatically map the menu to the menu IDs defined in the POS, you can also manually map the POS item SKUs with the items you defined. Addition/removal of items in your POS menu will not reflect on the online ordering menu until you add or remove the item in Zuppler as well. You’ll need to add a new item in both the POS and Zuppler menu manager and then sync the menu so it can be mapped. This mode is not recommended and should be used only with legacy POSs like PAR Pixelpoint when you have 1000s of items in your POS inventory.